At Tap Tap Cards, we understand that sometimes a product may not meet your expectations or needs. That's why we have a straightforward and customer-friendly return policy in place.
If you are not completely satisfied with your purchase, you can return the product within 30 days of delivery for a full refund.
To initiate a return, simply contact our team on firstname.lastname@example.org stating you are unhappy with the product and would like to return it. Please carefully package the product in its original packaging. NOTE: you will be responsible for shipping costs. We recommend using a trackable shipping service to ensure that the package reaches us safely.
Once we receive the returned product and verify its condition, we will issue a refund to your original payment method. Please note that it may take up to 5 business days for the refund to appear in your account.
It's important to note that certain items are not eligible for return, such as personalized or custom-made products. Additionally, any product that has been used, damaged, or is not in its original condition may not be eligible for a refund.
If you receive a defective or damaged product, please contact our team immediately. We will arrange for a replacement or refund, depending on your preference.
For any further questions or concerns regarding our return policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction with our products.